“When Hotel V’s Revenue Manager left at the end of 2020, Revenue Guru stepped in and effectively took over the entire revenue management for our three hotels. They delivered strong results both during the initial 'one-way connection' setup with IDPMS without an RMS system, and later with a fully integrated interface using Mews combined with Flyr (formerly Pace). All previous record room revenues from our peak years 2018/2019 have been surpassed. We're now performing significantly better—not only compared to our past revenue figures but also relative to our competitors, as shown in our RGI score. In addition, Revenue Guru supported us in the transition from IDPMS to Mews, from Cubilis to Siteminder, and with setting up the reporting systems we use today. We can highly recommend outsourcing revenue management to Ric, Arthur, and their now well-established and growing team!”
“We have been working with Revenue Guru at The Unbound for 2 years now and have enjoyed a great partnership. After our opening, we initially handled revenue management ourselves until Ric and Arthur from RG approached us.
They not only assist us with revenue management but also provide insights into commercial management. This includes balancing ADR and occupancy, pricing and promotion strategies, booking conditions, group requests, rate setup, corporate rates, using the right photos, room structure setup, partnerships, and contracts. With RG, we have found a true partner who helps take our organization to the next level.
Although their main responsibility is room revenue, they also closely analyze other revenue streams with us, such as F&B value from group requests or M&E revenue.We have seen our results grow from 55% occupancy to 74% and then to 80%, with an ADR of 207 euros. Additionally, they have achieved a 13% increase in (lodging) revenue.
In addition to our monthly meetings, we receive a detailed management overview every day, presenting all the KPIs in clear graphs and providing a concise explanation of the results. This way, we are informed of opportunities to divert bookings from OTAs.
Through this collaboration, we have access to multiple professionals who assist us with revenue management, and the costs remain lower than employing someone full-time for this role. Moreover, we no longer need to worry about sick leave, vacation hours, or staff turnover.
Revenue Guru stands out due to their professional approach, commitment, and personal contact. We are extremely pleased with this partnership, which has truly become an integral part of our organization.”
“We have been working with Revenue Guru since 2021 and are very satisfied with their services. They take care of our Revenue Management and have also guided us through a PMS switch to Mews. The transition went very smoothly and we are very happy that we made the switch. In addition, our room revenue has turned out to be much higher than the most optimistic budgets we had made. Zandvoort is a very volatile market where the weather has a big impact on the demand for hotel rooms. The Gurus respond appropriately to this with dynamic pricing policy, which has resulted in not only high occupancy rates, but also a significant increase in the average room rate.”
“We initially started working with Revenue Guru to temporarily cover a team member’s maternity leave. During this period, they helped us maintain the balance between ADR and occupancy, develop pricing strategies, set up reporting, manage and handle group requests, and carry out weekly and monthly forecasting. They were also responsible for all internal communication and reporting related to revenue, as well as reporting to Lore’s head office. After the maternity leave, we mutually decided to continue the collaboration due to internal staffing challenges. I can sincerely say I’ve been extremely satisfied with the partnership and the professionalism of Arthur and Ric. We've had a great collaboration over the past two years and fortunately still speak regularly—especially to exchange revenue tips and tricks!”